Surprised to find a Starbucks here so thought we would try it out. It is the first Starbucks we had seen that had a DRIVE-THROUGH, so we followed the sign and got in line behind a few cars. After about a five minute wait, we got to the window to order a few Americanos and were rudely told that the drive-through was for orders already placed. The signage and the customer service both need some major work. Desperate for coffee, we parked in the lot and got our drinks inside. For an Americano, it was quite weak tasting, but not bad. Still, the overall experience was sub-par, even by Starbucks standards.
(2)
Lahaina A.
This Starbucks is the WORST one I have EVER been to! It's slow,inefficient, and the bathrooms were disgusting! I went to a barista and asked for toilet seat covers, she gave me an attitude and was like, " If there aren't any there, then we're out" ummm excuse me but I know you're suppose to take inventory...wouldn't your general manager notice...next, my husband ordered and it took them 15 minutes for our coffee even though there was only 1 person before us. Why? Because despite there being 5 workers,they worked inefficiently. The woman taking to go drive thru orders was also making the in store drinks AND manning the register....Learn how to talk to customers properly, run the store more efficiently so your drive thru isn't backed up, and keep inventory of toilet seat covers due to health!
(1)
Chet F.
Drove 10 miles off my route to get here, then they only put on shot in my tall Americano. What a let down. How is that even possible?
(2)
Hali A.
On the contrary, I go here everytime I'm in St. Joe, and they are always extremely polite ! They get your drinks made quickly with quality! Another review complained about the price? It's Starbucks.. They have higher prices? They always offer cake pops in a way that you have to say yes! Everything is always good here !
(5)
Shelby B.
Typical Starbucks when it comes to layout and coffee, but this place was messy and unorganized. On the plus side, I tried out one of their new signature teas (black tea, infused with mango), which was quite good. The downside is that the place was a mess. In the walkway to get to the bathrooms were boxes of product that hadn't been put away yet stacked at least waist high, making it tight for even one person to get through. The area to add sugar, grab napkins, etc., was a bit dirty/sticky as well. While things happen when you get busy, this was early afternoon, the place was not busy and there were at least 4-5 people behind the counter. Sure it's a Starbucks, so I like the coffee, but if lived in the area I wouldn't seek this one out.
(2)
Amy W.
They most certainly do NOT open at 5:30a. Had to go into work early and they were not open as late as 6:45a. This has been the only Starbucks with this experience. Yesterday there was a guy in the drive thru who was honking at the window to ask what time they were planning to open and the people inside flatly ignored him. Not nice
R K.
Surprised to find a Starbucks here so thought we would try it out. It is the first Starbucks we had seen that had a DRIVE-THROUGH, so we followed the sign and got in line behind a few cars. After about a five minute wait, we got to the window to order a few Americanos and were rudely told that the drive-through was for orders already placed. The signage and the customer service both need some major work. Desperate for coffee, we parked in the lot and got our drinks inside. For an Americano, it was quite weak tasting, but not bad. Still, the overall experience was sub-par, even by Starbucks standards.
(2)Lahaina A.
This Starbucks is the WORST one I have EVER been to! It's slow,inefficient, and the bathrooms were disgusting! I went to a barista and asked for toilet seat covers, she gave me an attitude and was like, " If there aren't any there, then we're out" ummm excuse me but I know you're suppose to take inventory...wouldn't your general manager notice...next, my husband ordered and it took them 15 minutes for our coffee even though there was only 1 person before us. Why? Because despite there being 5 workers,they worked inefficiently. The woman taking to go drive thru orders was also making the in store drinks AND manning the register....Learn how to talk to customers properly, run the store more efficiently so your drive thru isn't backed up, and keep inventory of toilet seat covers due to health!
(1)Chet F.
Drove 10 miles off my route to get here, then they only put on shot in my tall Americano. What a let down. How is that even possible?
(2)Hali A.
On the contrary, I go here everytime I'm in St. Joe, and they are always extremely polite ! They get your drinks made quickly with quality! Another review complained about the price? It's Starbucks.. They have higher prices? They always offer cake pops in a way that you have to say yes! Everything is always good here !
(5)Shelby B.
Typical Starbucks when it comes to layout and coffee, but this place was messy and unorganized. On the plus side, I tried out one of their new signature teas (black tea, infused with mango), which was quite good. The downside is that the place was a mess. In the walkway to get to the bathrooms were boxes of product that hadn't been put away yet stacked at least waist high, making it tight for even one person to get through. The area to add sugar, grab napkins, etc., was a bit dirty/sticky as well. While things happen when you get busy, this was early afternoon, the place was not busy and there were at least 4-5 people behind the counter. Sure it's a Starbucks, so I like the coffee, but if lived in the area I wouldn't seek this one out.
(2)Amy W.
They most certainly do NOT open at 5:30a. Had to go into work early and they were not open as late as 6:45a. This has been the only Starbucks with this experience. Yesterday there was a guy in the drive thru who was honking at the window to ask what time they were planning to open and the people inside flatly ignored him. Not nice
(2)